WordPress Maintenance
Service
India

CV Infotech charges $30 per hour for WordPress maintenance and development work from India. For a typical small-to-medium WordPress or WooCommerce site, monthly maintenance takes 4–8 hours, putting the monthly cost at $120–$240. This covers updates, monitoring, backups, security scanning, and the monthly report, plus included hours for minor fixes. For larger sites with more complex plugin configurations, WooCommerce stores with active transaction volumes, or sites requiring more development hours, the monthly scope is agreed upfront. All maintenance work is billed at the same $30 hourly rate — no inflated 'maintenance premium' pricing. We provide a fixed monthly estimate before starting so you know exactly what the ongoing cost will be.

If a site under our maintenance is compromised, we treat it as a priority incident — not a standard support ticket. We investigate the compromise vector, clean the infected files, patch the vulnerability that was exploited, verify the database for any injected content, restore from backup if the compromise was extensive, and harden the configuration to prevent recurrence. The cleanup work for a site under our maintenance plan is covered within the plan — we do not charge separately for fixing an incident that occurred while we were responsible for the site's security. This is different from a site that comes to us after a compromise with no prior maintenance relationship, where the cleanup is scoped and priced as a separate project.

Yes — WooCommerce stores are one of the most important use cases for WordPress maintenance, because a WooCommerce site that goes down or behaves incorrectly during checkout has a direct, measurable cost in lost revenue. Our maintenance for WooCommerce stores includes everything in the standard plan plus quarterly checkout flow testing — we run through the add-to-cart, checkout, and order confirmation process on a test product to verify that payment processing, order confirmation emails, inventory updates, and any post-purchase flows are working correctly. WooCommerce plugin updates receive additional attention because they are more likely to cause issues with custom code or third-party integrations than simpler plugins.

Automated WordPress maintenance tools handle what they can automate: plugin updates, backups, and uptime pings. They cannot test whether a plugin update broke your custom checkout flow. They cannot read the PHP error log and identify that a plugin conflict is causing intermittent 500 errors on your product pages. They cannot write the CSS fix for the layout issue that appeared after a theme update. They cannot call you to explain why your site was down for 23 minutes at 3am and what was done to prevent it happening again. If your site is simple and you are comfortable managing edge cases yourself, an automated tool is a reasonable choice. If your site drives revenue or leads and you want a team that can handle both the routine work and the unexpected problems, that is a different requirement.

The onboarding process — site audit, staging environment setup, monitoring activation, and security hardening — takes 3–7 days from when we receive admin access to your WordPress site and hosting account. During onboarding we require: WordPress admin credentials, hosting control panel access, domain registrar access if DNS changes are needed for the staging environment, and access to any third-party services connected to the site (Google Analytics, payment gateways, email marketing platforms) so we have a complete picture of what the site depends on. We do not need ongoing access to your payment gateway credentials — we need enough to understand the integration, not to process transactions.

Yes — but carefully. Sites with custom theme development or custom plugins require a more structured update approach than standard WordPress installs. Before any major WordPress core or WooCommerce update, we review the changelog for breaking changes that might affect custom code. We test on staging before touching production. If a core update breaks a custom function, we fix the custom code for compatibility before pushing to production. This is exactly the kind of work that automated maintenance services cannot do — it requires a developer who can read and modify PHP, not just run an update script.

Yes. We provide white-label WordPress maintenance for digital marketing agencies, design studios, and web development companies that have WordPress clients they do not have the internal technical capacity to maintain. Under a white-label arrangement, your clients see your brand — your report template, your email address, your communication style. We handle all the technical work: updates, monitoring, backups, security, and development hours. This allows you to offer a professional maintenance service to your clients without building a WordPress operations team. Pricing for white-label maintenance is at the same $30 hourly rate, with volume arrangements available for agencies managing multiple client sites.

The monthly maintenance report covers: uptime percentage for the month with a breakdown of any downtime incidents including cause, duration, and resolution; a complete list of every update applied — WordPress core, themes, and plugins — with version numbers; the security scan summary showing what was checked and any findings with their resolution status; backup status including a confirmation that all daily backups completed successfully and a quarterly restoration test result; current Lighthouse performance scores across your key pages with a comparison to the previous month so you can see whether performance is trending up or down; and a recommendations section listing anything we suggest for the coming month. The report is written by a member of our team — not auto-generated from a plugin's output.

Yes — and this is one of the most common onboarding situations. Sites that have not been maintained often have outdated plugins with known vulnerabilities, PHP versions that are no longer receiving security updates, accumulated malware from past compromises that was never fully cleaned, and performance issues from years of plugin sprawl. During onboarding, we document everything we find and present a prioritised remediation plan. Some issues — file permission problems, outdated PHP versions, simple plugin updates — we fix immediately during onboarding at no additional charge. More significant problems — a malware cleanup, a full PHP version upgrade that requires code compatibility work, a performance rebuild — are scoped separately. The goal is to get the site to a maintainable baseline quickly, then keep it there.

There is no minimum contract period. You can cancel with 30 days' notice at any time. When you cancel, we provide a full handover: a final site audit, documentation of everything we have configured, all admin credentials returned, and a backup of the site at the point of handover so you or your next provider start from a clean, documented baseline. We do not lock you in and we do not make cancellation difficult. Clients who leave typically do so because their business has changed or they have brought development in-house — not because the service was unsatisfactory, and we would rather part on good terms than create friction around an exit.